IN THIS SECTION:

All contents © 2007-08, Para USA, Inc.
All rights reserved.

National Rifle Association

Service Policy Information

Para-Ordnance acknowledges its obligations under implied warranty legislation, with respect to the sale of consumer goods, that may be in force in jurisdictions where its products are sold. Due to differences in the extent and interpretation of such statutes, and also on the basis of the Magnusson-Moss Warranty Act of the United States of America, Para-Ordnance has elected not to offer any written or express warranty on its product line and you are advised to consult existing legislation in your country, state or province with regard to any implied warranty rights you may have under such laws.

However, Para-Ordnance is strongly committed to properly service its products, as it has over the years, and in place of an express or written warranty it will provide all necessary service for its pistols, to the original purchaser only, where adjustment or repair is required due to some defect in materials or workmanship.

NOTE: Different remedies may be available to you in different jurisdictions.


Limits of Liability

NOTE: PARA-ORDNANCE HAS CAREFULLY PACKAGED THIS PRODUCT PRIOR TO SHIPMENT FROM THE FACTORY. PLEASE EXAMINE IT CAREFULLY AT TIME OF PURCHASE TO ENSURE IT IS UNDAMAGED.

PARA-ORDNANCE SHALL NOT BE RESPONSIBLE IN ANY MANNER WHATSOEVER FOR INJURY, DEATH, OR DAMAGE TO PROPERTY AS A RESULT OF THE INTENTIONAL OR ACCIDENTAL DISCHARGE OF THIS FIREARM, OR FROM ITS PROPER FUNCTION WHEN THE PISTOL IS USED FOR PURPOSES FOR WHICH IT WAS NOT DESIGNED. FURTHERMORE, PARA-ORDNANCE SHALL NOT BE RESPONSIBLE FOR ANY CLAIMS THAT MAY ARISE AS A RESULT OF, WHETHER WHOLE OR IN PART, IMPROPER OR CARELESS HANDLING, UNAUTHORIZED MODIFICATIONS, USE OF IMPROPER AMMUNITION (WRONG CALIBER, DEFECTIVE, HAND LOADED, OR RELOADED CARTRIDGES) THAT IS NOT ORIGINAL HIGH QUALITY COMMERCIALLY MANUFACTURED AND IN GOOD CONDITION, ABUSE, NEGLECT, CORROSION, OR OTHER INFLUENCES BEYOND OUR IMMEDIATE AND DIRECT CONTROL. UNDER NO CIRCUMSTANCES SHALL PARA-ORDNANCE BE RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SUCH AS LOSS OF USE OF PROPERTY, LOSS OF EARNINGS OR PROFITS, OR ANY OTHER COMMERCIAL LOSS.

NOTE: DIFFERENT REMEDIES MAY BE AVAILABLE TO YOU IN DIFFERENT JURISDICTIONS.


Service And Repair

If any problem or question should arise with regard to the performance of your firearm, please contact our Service Department, by mail or telephone, and fully describe all circumstances and conditions involved. This will allow our service staff to determine the best way to handle your problem and give you shipping instructions if authorized factory service is deemed necessary.

  1. WHEN AUTHORIZED TO SHIP YOUR FIREARM FOR ADJUSTMENT OR REPAIR, PLEASE CAREFULLY NOTE THE FOLLOWING: A detailed, written explanation of your problem should accompany the firearm being shipped for service or repair. Include model name, serial number and your return address (day telephone number optional). Also include a copy of your original proof of purchase.

  2. All firearms should be shipped by common carrier (e.g., UPS), prepaid (we will not accept collect shipments) and insured for their full value. It is illegal for unlicensed individuals to ship handguns through the mail.

  3. Due to the vast number of laws governing the transfer and transportation of firearms, it is strongly recommended that your firearm be shipped through a licensed dealer who will also accept delivery on your behalf when the pistol is returned.The shipment should be accompanied by a signed copy of the dealers license.

  4. DO NOT include holsters, custom grips or other accessories when shipping your firearm for service.

  5. DO NOT indicate the nature of the contents on the package or use the "Para-Ordnance" name to address the shipment.

MAKE SURE THAT THE MAGAZINE AND PISTOL ARE UNLOADED. DO NOT SHIP ANY CARTRIDGES WITH A FIREARM.

WARNING: DO NOT SHIP PISTOLS ACROSS INTERNATIONAL BORDERS FOR ANY REASON WHATSOEVER. TO DO SO MAY RESULT IN CONFISCATION OF YOUR PISTOL.



Spare Parts

For Para-Ordnance replacement parts please contact your local dealer who should be able to assist you. Alternatively, you can also contact the Para-Ordnance Parts Department by mail or phone, for up-to-date information on the names and locations of our Authorized Service Centers as well as current parts prices. PARTS AVAILABLE FOR SALE SHOULD BE INSTALLED AT A PARA-ORDNANCE AUTHORIZED SERVICE CENTER. OTHERWISE, IT IS THE PURCHASERS TOTAL RESPONSIBILITY TO MAKE ABSOLUTELY CERTAIN THAT ANY PARTS FITTED AND INSTALLED ARE OF THE CORRECT TYPE AND THE WORK IS PERFORMED BY A COMPETENT PERSON.

PARA-ORDNANCE WILL NOT BE RESPONSIBLE FOR ANY UNAUTHORIZED ALTERATIONS PERFORMED, UNAUTHORIZED ATTACHMENTS FITTED OR UNAUTHORIZED PARTS USED ON THIS PRODUCT.